Client Service

Fee Based Program

We continued to offer high-quality, individualized and group-based services in person in our locations and in the community to meet client and family goals. Some clients are continuing to leverage virtual support where it meets their needs. Our group services included children and teen social skills groups such as, Secret Agent Society, Puberty Group, Teen Resume Building and Teen Dating 101.

Over the year we have been transitioning our waitlist to a model where we can better support the demand to ensure clients and their families are ready to engage in services when the service is available to them. In addition, to serve more clients in our community we have improved operational efficiencies to meet the increasing demand for our services.

Fee Based Service Statistics

Satisfaction Survey Responses

Excellent service, friendly staff, willingness to help us and see our child succeed is one of the reasons we continue to work with Lake Ridge.

Lake Ridge has a great team of professionals who not only work hard with the child but also with the parents so it doesn't feel overwhelming. By adjusting slowly to new strategies made my child less frustrated and myself, more patient and understa

Programs are well designed and managed, counsellors are experienced, empathetic, knowledgeable, patience and kind. For the first time since our journey with autism began I feel like someone knows what we are going through and how to help us.

Exceptional service: thorough with explaining programs, excellent with communication, the staff that I interacted with were understanding and helpful; Definitely would recommend

Programs are well designed, clinicians are trained, effective, caring and supportive. It is clear that the people who work here love what they do.

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