Growth & Innovation

Agency Growth & Development

Over the past year, we have increased our team by 33 new employees in response to new OAP programs and an increase in demand within our community for quality, individualized behavioural services. We are excited to have these new members join our team. LRCSS is committed to the performance and growth of our employees as an integral part to providing the highest standard of service to our community.

Onboarding New Staff

LRCSS started an initiative to ensure we were promoting our culture with every new hire. The team developed procedures and infrastructure to improve our previous process. The team set LRCSS new hires up for success. Some of the data from new staff are below: 

As a result of the onboarding system, staff noted: 

• 100% agree they received sufficient shadowing and training

• 100% agree they felt valued by co-workers and supervisors

• 100% agree they feel satisfied by their role at LRCSS

• 83% agree they have the resources needed to be successful in the role

• 83% agree that LRCSS motivates them to go beyond what they would in a similar role elsewhere

• 92% would still work at LRCSS in 2 years

• 100% would recommend LRCSS as a great place to work

The pie chart below shows that we have  35.9% new staff over the last year and 64.1% of our team were promoted.  This influx of new staff and transition into new positions would not have been as successful if not for the latest systems and strategies in place for those starting new positions.

Employee Certifications

Our incredible team continues to work towards the goals of furthering their knowledge, education and certifications through the Behavior Analyst Certification Board (BACB). Throughout the year 6 more staff achieved their Registered Behaviour Technician certification and 5 more staff became Board Certified Behaviour Analysts.

Internship

Due to the success of our Behaviour consultant internship last year, our Board of Directors has supported us to continue the program for another year. In addition, LRCSS submitted a grant to receive funding to provide an internship program to behaviour technician’s with the skill set and motivation to become Registered Behaviour Technicians. In October, 5 candidates were selected. As of April 2022, 3 of the 5 have completed the process and have become Registered Behaviour Technicians. The other 2 will be credentialed by the end of the summer.

Staff Training

LRCSS is committed to the professional development of all our employees as part of the agency's culture to ensure all staff have opportunities for continuous learning and development. This is done through formal training events, Linkedin Learning, CEU events, and presentations to other professionals.