23-APR-2020 - On March 16th after much deliberation, we decided to suspend all face-to-face services in response to the need for physical distancing during the COVID-19 pandemic. While face-to-face services continue to be suspended to help proactively stop the potential spread of the coronavirus and ensure the safety of our clients, families, mediators and staff at Lake Ridge Community Support Services we continue to deliver effective ABA services via Telehealth and online Virtual sessions.

If you’re a current client of Lake Ridge Community Support Services contact your clinician to discuss your service delivery options.

Our transition to providing Telehealth sessions and services is well underway. Virtual sessions, as well as other effective ways of providing ABA Telehealth Services, are being offered and in some cases have already begun. We encourage families to keep conversations flowing with our clinicians to help identify which option(s) will best match their situation and preferences. Please reach out to your current clinician to see how we can best support you.

Please continue to follow us on social media and our website for updates.  If you have any questions about Telehealth or online Virtual service, please call our main office at 905-666-9688.

For more information about COVID-19, please refer to the following resources:

• Canada.ca

• Ontario.ca Novel Coronavirus COVID-19

• Region of Durham

• WHO Q&A on COVID-19

• Durham Region Health Department: 905-668-2020 or 1-800-841-2729 

• Telehealth Ontario: +1 866-797-0000

Remember — Proper hand hygiene is the best way to prevent the spread of infection.

If you or a family member are feeling sick with fever, cough, or difficulty breathing, you should:

• Stay home. Except for seeking medical care, avoid contact with others.

• Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.

• Wash hands often with soap and water for at least 20 seconds.

• Use an alcohol-based hand sanitizer if soap and water are not available.

• Avoid touching your eyes, nose or mouth with unwashed hands.

Symptoms to watch for:

• Fever

• Cough

• Shortness of breath

• Full-body rash

• Diarrhea

All Durham Region Health Department resources are updated regularly. If you are seeking more information about COVID-19, and what you can do to keep yourself and your family healthy, the Durham Region Health Department website is a key resource and can be found at https://www.durham.ca/en/health-and-wellness/novel-coronavirus-update.aspx or you can contact them directly at 1-800-841-2729.